Student or Learner
When you ruined your holiday for a false ad and you want your money back , what do you say? Can I say as following?
As you will realize, your false ad ruined my holiday and i belive that I am entitled to a full refund for your misleading ad.
I took a holiday on the basis of your advertisement in xxxxx. Nothing on the holiday matched what was claimed in the advertisement. In the circumstances I expect a full refund of my money as the information provided was blatantly false and misleading.