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    • Join Date: Oct 2008
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    #1

    Letters

    "We have a person in our office who finishes all letter with the following statement.

    "Assuring you of our best attention, we remain,

    Best Regards "

    Is there something missing from this statement as it does not appear to flow correctly and we think there is an element that is not being included.

    Many Thanks"


    With regards to the above question, my colleague ends letters with the following, is this appropriate?

    "Assuring you of our best attention at all times.

    Sincerely,"

    Many Thanks,

  1. Raymott's Avatar
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    #2

    Re: Letters

    Quote Originally Posted by HDL View Post
    "We have a person in our office who finishes all letter with the following statement.

    "Assuring you of our best attention, we remain,

    Best Regards "

    Is there something missing from this statement as it does not appear to flow correctly and we think there is an element that is not being included.
    Yes, see below. It's not so much as anything missing, or too much being there. It just doesn't make sense.

    Many Thanks" I'm not sure where this belongs, or its purpose in your post.


    With regards to the above question, my colleague ends letters with the following, is this appropriate?

    "Assuring you of our best attention at all times.

    Sincerely,"

    Many Thanks,
    Yes, the first one's wrong.

    1. "We remain yours truly, Dombey and Sons" makes sense.
    2. "We remain, best regards, Dombey and Sons" is nonsense. A mess.
    These salutations have meaning, even though they are formulaic.
    Sentence one indicates that the Dombeys remain true (loyal, honest) servants/suppliers/clients to the company.

    Your second example is better, but could be improved. It doesn't stick out as being obviously wrong as the first one does.
    "I assure you of our best attention at all times, (signed) sincerely (by) <signature>

    There's a wide range of possible endings to a letter, so it shouldn't be difficult to use one that is both polite, formal, traditional, and that also makes sense. But you can't just mix and match with anything.


    • Join Date: Nov 2007
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    #3

    Re: Letters

    A patient in a hospital receives 'the best attention' possible.

    In a business context, the formulaic collocation is 'utmost attention"

    'Assuring you of our utmost attention (at all times)

    Yours sincerely


    XXXXXXXXXXXX

  2. Raymott's Avatar
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    #4

    Re: Letters

    Quote Originally Posted by David L. View Post
    A patient in a hospital receives 'the best attention' possible.
    He may indeed, as might a customer of a company.

    In a business context, the formulaic collocation is 'utmost attention"
    Many would disagree with you
    'Assuring you of our utmost attention (at all times)

    Yours sincerely


    XXXXXXXXXXXX
    About.com Writing Business Letters has a list of important vocabulary. Here's part of it:
    o act on behalf of
    on arrival of the goods to agree with
    on behalf of
    always at your service
    on condition that - provided that
    as agreed
    on delivery
    as far as I'm concerned
    on receipt of the order
    as far as the payment is concerned
    on short notice
    as follows
    on written request
    as per invoice
    order to be confirmed
    as per to the conditions
    our best attention
    And there are plenty of others letter-writing guides advising "our best attention" where this came from.
    You're just stirring up discord whenever you can, Dave, and even at times where, technically, you can't.
    Last edited by Raymott; 22-Oct-2008 at 07:53.


    • Join Date: Nov 2007
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    #5

    Re: Letters

    Google list approximately an equal number of references for 'our best attention' and 'our utmost attention'

    I provided an alternative, which I personally prefer because of the connotations of 'best attention'.
    Should I not have pointed out the alternative and why it might be a preference for the other 50% of those writing business letters?

  3. Raymott's Avatar
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    #6

    Re: Letters

    Quote Originally Posted by David L. View Post
    Google list approximately an equal number of references for 'our best attention' and 'our utmost attention'

    I provided an alternative, which I personally prefer because of the connotations of 'best attention'.
    Should I not have pointed out the alternative and why it might be a preference for the other 50% of those writing business letters?
    You didn't point it out as an alternative. You didn't state it as a preference. You didn't explain anything (except some irrelevance about patients in a hospital). The implication was quite clearly that you don't use "the best attention" here.
    David, we are both intelligent people. Please don't take me for a fool.

    Here is your full post:

    " A patient in a hospital receives 'the best attention' possible.

    In a business context, the formulaic collocation is 'utmost attention"

    'Assuring you of our utmost attention (at all times)

    Yours sincerely
    XXXXXXXXXXXX"

    You must do better than this.

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