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    • Member Info
      • Native Language:
      • Telugu
      • Home Country:
      • India
      • Current Location:
      • India

    • Join Date: May 2008
    • Posts: 111
    #1

    Please reframe the following sentence in a polite way

    We apologize for the mistake and assure you that we'll take care of it right away.


    • Join Date: Oct 2006
    • Posts: 19,434
    #2

    Re: Please reframe the following sentence in a polite way

    That seems perfectly polite to me.

    You could also say:We apologise for the mistake and can assure you that the matter will be dealt with as soon as possible.

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