To Date : 05/Nov/2008
The Head Post Master,
Bangalore (Ktk) Pin : 500000
Subject : Late information for collecting of postage article.
Reference : EMS Speed post No. 85548
we are in receipt of your EMS speed post No. 85548 ‘Missed you today’ regarding your attempt to deliver a registered post addressed as XXXX, XXXX, CVR Nagar, Bangalore.
Sir, we are sorry to inform you that this receipt of ‘missed you today’ was received only on 03.11.2008 (evening) instant, but the date on the slip bears 23.10.08 and asks us to collect the document in next five days. We were really shocked and immediately rushed to your post office on 04.11.2008 to collect the aforementioned document. Upon enquiry at your post office, we were informed that the registered post was sent back to the senders address.
Please note that we are residing at the same address for last 20 years and there was always someone present during last month, as it was Diwali and Dussehra. It seems that the Postman has not conducted his duty diligently.
We would further like to inform you that it was very important document (marks card) and seek your explanation on failure of delivery of Registered Post.
We also believe that the Postman is required to bring the Registered Article for a week and also put the message to the recipient and then wait for one week before returning the article to the sender. We firmly believe that the Postal authorities have not followed "The Post and Telegraph Guide Part II" in the matter and wish a redressal of the grievance.
We have been experiencing the lapses from your end on some instances in the past too, which aggravated us to write this complaint. Non delivery in time will cause inconvenience, mental agony, resulting in loss of money, time and opportunity.
The citizens of India have a lot of faith in your department and we do believe that you would take appropriate action to maintain the same.
Enclosed : Xerox copy of the notice.
Student or Learner