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    • Join Date: Jul 2005
    • Posts: 928
    #1

    greeting

    Hi,

    I would like to ask which greeting do you use at the beginning of an email if you, for example, write to an e-shop to ask something about the goods offered. Do you use "Hello" or "Hi"? Isn't that too informal?

    Thanks a lot!

    Hanka

    • Member Info
      • Native Language:
      • English
      • Home Country:
      • United States
      • Current Location:
      • United States

    • Join Date: May 2005
    • Posts: 2,045
    #2

    Re: greeting

    "Hi" is not too informal; it is, however, unnecessarily informal. "Hello" is always an acceptable informal greeting for someone you don't know personally.

  1. jomo27's Avatar
    • Member Info
      • Native Language:
      • Indonesian
      • Home Country:
      • Indonesia
      • Current Location:
      • China

    • Join Date: Dec 2007
    • Posts: 2,796
    #3

    Re: greeting

    Quote Originally Posted by Hanka View Post
    Hi,

    I would like to ask which greeting do you use at the beginning of an email if you, for example, write to an e-shop to ask something about the goods offered. Do you use "Hello" or "Hi"? Isn't that too informal?

    Thanks a lot!

    Hanka

    1. Dear
    2. Hello
    3. Hi
    4. Good(Morning/Afternoon/Night)
    5. Try searching it on google.


    Not a teacher.



    • Join Date: Oct 2006
    • Posts: 19,434
    #4

    Re: greeting

    I do not see a greeting is required. You could well just say: "With respect to/With reference to [name of item + code number] as advertised on your website, I am interested in purchasing [number], but have had a problem with your online order form. [[specify problem]] Please advise me of the best way to proceed with my order. Many thanks."

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