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  1. Unregistered
    Guest
    #1

    hi

    How can I provide a writen statement, why I wasn't able to obtain X document any earlier?

    Please help me!
    Karina

  2. Snowcake's Avatar
    • Member Info
      • Native Language:
      • German
      • Home Country:
      • Germany
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      • Germany

    • Join Date: Mar 2008
    • Posts: 624
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    #2

    Re: hi

    I'm not quite sure what you mean.

    Perhaps:

    Unfortunately, it took longer than expected to provide you with this document since [reason]. I apologize for any inconvenience this delay may have caused.

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