Student or Learner
I don't understand what the following in bold are saying. Please help me understand them.
There are some areas where many firms have good knowledge but some areas where we often fall short. Our businesses often have excellent knowledge of our products. We can wax lyrical about the technical specifications, functionality, and aesthetics as anyone who has met a car salesman can vouch..... I propose that there are six core areas of knowledge in which our organizations must be able to excel.
* Knowledge of our corporate history---the adage 'history repeats itself---it has to, no-one listens the first time' is just as real in business where we can observe companies making mistakes they, or others made 20 or 30 years ago.