Results 1 to 2 of 2

    • Join Date: May 2009
    • Posts: 1

    Post A letter of complaint

    I need a help in writing a complaint letter.
    Topic: I ordered an English dictionary on 1st March. The salesman said it would arrive on the 6th March but it arrived late on the 8th march.
    When I looked at the dictionary, some of the pages were missing and the cover was dirty.
    I need to write a lettter of complaint and want a refund.

    • Join Date: Oct 2006
    • Posts: 19,434

    Re: A letter of complaint

    What are the points of complaint?

    1 >> late delivery

    2 >> missing pages [not clear if these have been torn out or have been missed during the production of the book - you need to be clear which]

    3 >> the cover was dirty.

    Your letter needs to start with a statement about your order. It then needs to state the nature of your complaints. Finally you need to say what you would like the company to do - replace with a clean and complete copy or refund your payment.

    Write a draught and post it for comment.

Similar Threads

  1. a letter of complaint
    By NearThere in forum Ask a Teacher
    Replies: 4
    Last Post: 14-Apr-2008, 15:12
  2. letter of complaint
    By saltyfish in forum Ask a Teacher
    Replies: 3
    Last Post: 08-Mar-2008, 01:50
  3. [Proofread] ANOTHER complaint letter... gosh I'm such a hater
    By HaraKiriBlade in forum Editing & Writing Topics
    Replies: 9
    Last Post: 26-Dec-2007, 03:48
  4. letter of complaint
    By student07 in forum Ask a Teacher
    Replies: 6
    Last Post: 08-Dec-2007, 18:36
  5. Letter of complaint
    By Greekgirl in forum Letter Writing
    Replies: 3
    Last Post: 16-Nov-2007, 02:28


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts