Page 1 of 2 1 2 LastLast
Results 1 to 10 of 13

    • Join Date: May 2009
    • Posts: 19
    #1

    Question How to reply to "thank you"

    Hi

    When I work in customer service, such as waiter, what should I say back when a customer say "thank you" to me? (except "you're welcome")

    Thanks for any help.


    • Join Date: Jun 2009
    • Posts: 6
    #2

    Re: How to reply to "thank you"

    You can say "Not at all", "Don't mention it" and "No problem"

    Thanks for any help
    Not at all

  1. konungursvia's Avatar
    • Member Info
      • Native Language:
      • English
      • Home Country:
      • Canada
      • Current Location:
      • Canada

    • Join Date: Mar 2009
    • Posts: 5,158
    #3

    Re: How to reply to "thank you"

    It's a pleasure; my pleasure.

  2. Barb_D's Avatar
    • Member Info
      • Native Language:
      • American English
      • Home Country:
      • United States
      • Current Location:
      • United States

    • Join Date: Mar 2007
    • Posts: 19,221
    #4

    Re: How to reply to "thank you"

    I beg you, don't say "no problem." I find that SO rude! I am your customer and I didn't think it was a problem to come to you fix something for me or to order a proeduct, so I don't need your assurance that it was not one.

    You can also just thank the customer for choosing your company. "Glad I could help and thank you for choosing ABC Bank." "It was my pleasure and thank you for choosing to shop with XYZ."

  3. Offroad's Avatar
    • Member Info
      • Native Language:
      • Brazilian Portuguese
      • Home Country:
      • Brazil
      • Current Location:
      • Brazil

    • Join Date: Feb 2008
    • Posts: 2,817
    #5

    Re: How to reply to "thank you"

    You will hear:

    Youíre welcome
    Don't mention it
    Not at all
    My pleasure
    Sure
    No problem
    Okay/Itís O.K./O.K.
    Yes/Yeah
    Any time


    • Join Date: May 2009
    • Posts: 19
    #6

    Question Re: How to reply to "thank you"

    Should I say "no worries" back to customers?

  4. Offroad's Avatar
    • Member Info
      • Native Language:
      • Brazilian Portuguese
      • Home Country:
      • Brazil
      • Current Location:
      • Brazil

    • Join Date: Feb 2008
    • Posts: 2,817
    #7

    Smile Re: How to reply to "thank you"

    Well, if they are costumers, it's always safe to be polite without being too formal.

    - Thank you.
    - It's always a pleasure. (smile, never fails, they always smile back)

  5. Barb_D's Avatar
    • Member Info
      • Native Language:
      • American English
      • Home Country:
      • United States
      • Current Location:
      • United States

    • Join Date: Mar 2007
    • Posts: 19,221
    #8

    Re: How to reply to "thank you"

    Quote Originally Posted by marciobarbalho View Post
    You will hear:

    Sure - maybe somtimes

    Okay/It’s O.K./O.K. - where have you heard this? "Thank you" "Okay."

    Yes/Yeah - same - this makes no sense. "Thank you." "Yeah."
    The last two there would sound extremely odd to me.

    In business settings, I've commonly heard "Thank YOU" back at the person. Again, my suggestion, especially on the phone, is to formalize it a bit: Thank you for... choosing us/shopping with us/giving us the opporutnity to address this issue/etc.

    • Member Info
      • Native Language:
      • English
      • Home Country:
      • Great Britain
      • Current Location:
      • Russian Federation

    • Join Date: May 2009
    • Posts: 349
    #9

    Re: How to reply to "thank you"

    Quote Originally Posted by Barb_D View Post
    I beg you, don't say "no problem." I find that SO rude!
    I agree with this - and I find "no worries", if anything, even worse.


    • Join Date: May 2009
    • Posts: 182
    #10

    Re: How to reply to "thank you"

    Certainly. That's probably better (more formal) than "yeah" or "okay" which could come across as quite rude. Or you might say "of course" instead of "no problem". I also agree with saying "thank you" back, but you might add an emphasis like "No, thank you" or "Oh, thank you."

Page 1 of 2 1 2 LastLast

Similar Threads

  1. Reply to "Nice meeting you"
    By Unregistered in forum Ask a Teacher
    Replies: 2
    Last Post: 20-Jan-2007, 19:36
  2. Ways to reply
    By Ju in forum Ask a Teacher
    Replies: 1
    Last Post: 11-Jan-2007, 12:12
  3. "Thank you" or "Thank you for your attention"?
    By piangel in forum Ask a Teacher
    Replies: 2
    Last Post: 11-Dec-2006, 15:57
  4. New Forum Feature - Reply To Post
    By Red5 in forum News and Announcements
    Replies: 1
    Last Post: 04-Jun-2003, 22:40
  5. In reply to "Thank you"
    By Anonymous in forum Ask a Teacher
    Replies: 2
    Last Post: 12-May-2003, 18:13

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •