Difference in use: Isn`t vs. Doesn`t

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My question is the following one:

Is there a difference, in reference in which expression is more polite to say:

considering that she doesn`t handle these claims anymore

&

considering that she isn’t handling these claims anymore



Are both correct?? is anyone more polite than the other one?
 

Anglika

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I see no difference in formality either. They carry equal weight and meaning.
 
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