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Formal letter help !!

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Jun 7, 2010
Member Type
Student or Learner
Last month u bought a new sony camera but it stopped working after two weeks . Write a formal letter to the manager of the company complaining to him about what happened

Dear sir\madam

Last month i bought a new sony camera from your Virgin Mega store at villaggio . At first time the camera was fine and work amazing . Two weeks later i found strange sound coming from it and i dont know why and i have tried several things but it didnt work. .

with a heavy heart I'm writing this letter to you as i considered that this camera would be my precious buy with which i could capture some beautiful memories of my life . Actually I had to take pictures of important events at my sister's wedding but unfortunately it deceived me due to which I couldn’t take a single snap with it . Most of the time when I open its shutter , It doesn’t show the outside view . At first I thought it might be due to the battery being down but after inserting a new batteries , it is still not working . It's now worthless for me .My family and I are very disappointed after seeing it result and facing the worst experience of our life with a branded product bought from your shop .

I hope you consider my complaint with due seriousness it deserve and I expect you not to hesitate in exchanging this camera for a new one . I would be very


can any one please correct i need it by tomorrow pleasr , and i have question is the writing related to the topic ? iff you wanna add details i will be happy ciz its exam writing


Staff member
Jun 20, 2010
Member Type
Retired English Teacher
Native Language
British English
Home Country
Current Location
We don't do your homework, Fatma.
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