is this sentence correct ?

[Zoe2008]

Could you please double check and confirm upon receipt the payment

 

[David L.]

Can you tell us in simple words, what the person is being asked to double check, and what it is you want them to confirm?

 

[Zoe2008]

Can you tell us in simple words, what the person is being asked to double check, and what it is you want them to confirm?

Hi David,
I'm asking to my finance manager to confirm the payment receipt from our customer. Thanks
Zoe

 

[David L.]

"Could you please double check and confirm upon receipt the payment."
I'm asking to my finance manager to confirm the payment receipt from our customer.

Could you please confirm that payment has been received from this customer.
or
Could you please confirm that we have a receipt of payment for this customer.

If your manager has already checked and told you , no, we have no receipt of payment; yet the customer is saying, that's wrong, I did pay!, and so you are asking your manager to double check, then :


Could you please double check whether we have a receipt of payment for this customer.
or
Could you please double check and cnfirm that we have no receipt for this customer, who insists that payment has been made.