please help me fr this easy sentence

[Zoe2008]

We would like have your explantion, otherwise, we cannot waive this pentaly to you.

 

[Anglika]

We would like have your explanation. Otherwise we cannot waive this penalty charge.

.

 

[Trisia]

Hi.

I think you need to insert a "to" in there, as well.

We would like to have your explanation...

To be honest, I would have kept the comma after otherwise, though I don't suppose it's compulsory.

[not a teacher]

 

[Stilo]

We would like have your explantion, otherwise, we cannot waive this pentaly to you.

You could also use

Please explain under what circumstance you wish the penalty to be waived.

Stilo