The physical goods were received into the storage and I have to [STRIKE]receive [/STRIKE] enter the numbers into the computer, but there is some[STRIKE]thing[/STRIKE] error in our system and I'm asking someone to solve it.
There's quite a few ways of saying this. One quite acceptable way is to describe it in plain words as you have done in this post.
"Memo: There appears to be an error in our system which is preventing me from processing the goods received information. Could someone fix this error, please?"
If you want to make it more concise, and perhaps to make it sound more business-like:
- the physical goods received into storage = "goods received"
- the processing of such goods = "the goods received processing"
"I'm having trouble entering the information about goods received into the computer."
"I'm having trouble processing the goods received, since I cannot enter the information into the computer."
"I'm having trouble with the good received processing ..."
In any case, you should express it using terminology that whoever receives your message will understand.