[Grammar] Noticed / Observed

[PRD2021]

1. It was noticed that you had issued the tax invoice as per our old GST details.

Our GST details have recently been changed. Therefore, we kindly request that you to re-issue a new tax invoice as per our new GST details (attached).


2. It is observed that you had issued the tax invoice as per our old GST details.

Our GST details have recently been changed. Therefore, we kindly request that you to re-issue a new tax invoice as per our new GST details (attached).

Please advise me which one is grammatically correct and appropriate one?

Thank you for your help on this.

 

[emsr2d2]

Neither sounds natural to me, and they're both overly wordy.

Dear [name]

We note that you inadvertently issued a tax invoice using our old GST details. Please re-issue the invoice, using our correct GST details (attached).

Thank you.

 

[Yankee]

Another option: We have noticed that you have issued the tax invoice per our previous (or outdated/or obsolete) GST details. Please reissue a new tax invoice as per our new (or current) GST details (attached).