1.Now shipping and customer service are both downstairs.
Is the sentences correct? Can we use "is" or "services " instead?
2.Then do what I do. Sweet talk them into giving you a good score.
Should we use talking instead?
Thanks for your help!
1. is correct. Don't use is. Use either service or services.
2. Then do what I do: sweet talk them into giving you a good score. (Not talking.)
Rover
I should have hyphenated the verb sweet-talk
(WordReference dictionary)sweet-talk
▶verb
informal persuade (someone) to do something by insincere flattery or kind words.
Rover