[Grammar] Is it grammatically correct?

[JRD]

Our forwarding agency has informed that shipment has just been cleared from customs and waiting for booking of delivery of container from the port terminals Management
Please arrange the gate passes for the attached details from our forwarding agency so that we can deliver the shipment to the site upon clearance from the port.

 

[emsr2d2]

Our forwarding agency has informed me/us that the shipment has just [STRIKE]been[/STRIKE] cleared [STRIKE]from[/STRIKE] Customs and is waiting for the booking of the delivery of the container from the port terminals' management.
Please arrange the gate passes for the attached details from our forwarding agency so that we can deliver the shipment to the site upon clearance from the port.

See above. You need to work on your use of articles.