Would you mind checking part of my resume?

[jmarie]

PROFESSIONAL EXPERIENCE

HEC, UNIVERSITY OF GENEVA
Assistant in “Advanced Marketing Research” (master in management class), (15%)
× Support of Prof. Dr. Marcel Paulssen
× Improvement of the lecture (form and content)
× Literature review for Marketing Research
× SPSS projects

MINIBOO.CH, baby care mail order company, Sierre
Community manager, (10%)
× Design of adverts and visual supports
× Creation of Facebook FBML Pages
× Creation, publication of content and interaction
× Management of day-to-day client and company relationships
× Reporting to CEO

Intern in online marketing and PR, full time
× Coordination and planning of the campaign for the launch of the new identity of the company and celebration of the 5th anniversary
× Production of communication tools: press reviews and press releases
× Preparation of promotions proposals (discounts, special offers,…)
× Organization of loyalty actions and competitions
× Benchmark of emailing tools
× Elaboration of newsletters (form and content)
× Social media planning and creation of content

LA REDOUTE - REDCATS, fashion mail order company, Montreux
Bachelor’s thesis, «Définition d’un positionnement pour La Redoute Suisse sur les médias sociaux » (Elaboration of a social media strategy for La Redoute)
× Market researches, best practices and competitors’ strategies analysis
× Elaboration of a social media strategy
× Participation in direction and marketing’s team meetings
× Presentation of the strategy developed to top management
Grade obtained : 5.5/6

CHOCOLATERIE MOREILLON, chocolate factory, Sierre
Intern in marketing and communication, (20%)
× Management of marketing and communication activities (Google Adwords, bannering, SMS promotion, flash sales, competitions, newsletter…)
× Creation of an online shop and content management
× ROI measurement (use of Google Analytics)
× Social media planning
× Reporting of the commercial & marketing actions

GEROCO, Energy saving solutions, Martigny
Group project : launch of a new product, (20%)
× Market/competitors/prices studies
× Qualitative and quantitative studies (conceptualization of questionnaires, leading of interviews and analysis of results)
× Proactive and collaborative identification of solutions meeting executive's and customer's needs
× Presentation of findings to CEO
× Elaboration of marketing and business plan
× Interdisciplinary collaboration with designers and engineers

PRESTIGE, real estate agency, Crans-Montana
Internship in sales and marketing, full time
× Customer relationship and expansion of customer base
× Negotiation with buyers and sellers
× Creation of sales brochures and posters
× Successfully closed transactions

FIDUCIAIRE GESTOR, fiduciary and accounting, Sierre
Internship in accounting, full time
× Preparation of financial statements, profit and loss accounts, balance-sheets and schedules.
× Treatment of salaries
× Tax form

ENTREPRISE METRAILLER, flooring, Venthône
Internship in sales and marketing, full time
× Elaboration of a new marketing strategy and target definition
× Design of promotional material (leaflets, booklets, posters..)
× Customer care

EXTRACURRICULAR ACTIVITES

Berner Klinik, Crans-Montana
× Auxiliary nurse in a German environment, (during week-ends and holidaiy at around 30%)
Swiss Ski School Montana (ESS), Crans-Montana
× Ski instructor in German, English and Italian (during winter holidays)
Ski-club Venthône,
× Organization of ski camps and volunteer ski instructor
Lycée-Collège de la Planta
× Remedial courses in maths


I would appreciate your comment, especially about spelling mistakes. Don't look at the presentation as I can't copy it here. Dates and capabilites are missing as the format used don't allow me to copy them here.

Thanks a lot for your help!

[freezeframe]

One comment: you need to use active voice in description of duties. It should sound as dynamic as possible.

[jmarie]

Yes, I was also thiniking about it...and you confirmed my feelings!

Thanks a lot for your answer!

[freezeframe]

You're welcome.


You also might want to include some results. Not just say what your duty was but did it result in anything like sales increase, revenue increase, increased traffic to website, etc. Anything specific that shows that your actions produced quantifiable results. This is especially important for something like marketing.

For example: "redesigned company website, which resulted in 20% traffic increase"

[jmarie]

Ok!

But I have a question. If I put exact numbers, should they also be written on the work certificat?

Because in my case, sometimes nothing is written and sometimes it is only written "considerabely increased turnover and brand awareness" for example. They have never put numbers, for confidentiality reasons I guess.

Can I even so put numbers if I have them? I mean, wouldn't it seems too "pretentious" as it is not exactly confirmed in my documents? And if I don't put numbers in my resume they might think "what does she mean by considerably?"

Thanks a lot for your answers
By the way are they not too many spelling mistakes?

[freezeframe]

Ok!

But I have a question. If I put exact numbers, should they also be written on the work certificat?

Because in my case, sometimes nothing is written and sometimes it is only written "considerabely increased turnover and brand awareness" for example. They have never put numbers, for confidentiality reasons I guess.

Can I even so put numbers if I have them? I mean, wouldn't it seems too "pretentious" as it is not exactly confirmed in my documents? And if I don't put numbers in my resume they might think "what does she mean by considerably?"

Thanks a lot for your answers
By the way are they not too many spelling mistakes?

Only use numbers if you can back them up. If it appears like you're making stuff up, that is very very bad!

If you have no specific numbers, you can say "which increased turnover and brand awareness" -- it's specific in that the turnover was increased.

Avoid vague words like "considerably" -- everyone uses them, they're bad.

[jmarie]

Ok! Thank you very much!