Joj
Member
- Joined
- Jan 10, 2022
- Member Type
- Student or Learner
- Native Language
- Arabic
- Home Country
- Lebanon
- Current Location
- France
hellow, can someone help me with this email that i want to send to a customer thank you
We Apologize that your product will unable to receive based on the delivery time that we mentioned in the previous email.
There was a bit of delay in the vessel shipping schedule, and that caused your package order "Lithium-ion batteries" to arrive later than it was meant to be.
The transshipment from one vessel to another is the reason for the late shipment and we regret the occurrence of this event.
You can also find a tracking number for your order at the bottom of this email to track your current order.
The expected date of arrival of the shipment to Beirut port is on the 16th of January. Once it arrives we shall mutually agree on the date for their installation.
We Apologize that your product will unable to receive based on the delivery time that we mentioned in the previous email.
There was a bit of delay in the vessel shipping schedule, and that caused your package order "Lithium-ion batteries" to arrive later than it was meant to be.
The transshipment from one vessel to another is the reason for the late shipment and we regret the occurrence of this event.
You can also find a tracking number for your order at the bottom of this email to track your current order.
The expected date of arrival of the shipment to Beirut port is on the 16th of January. Once it arrives we shall mutually agree on the date for their installation.