Please help me to correct the below passage

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nandhusri2007

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I had talked to John today and he confirmed that he is ready to work with "X" team to sort this issue out. However, he also stated that the prime responsiblity to fix the "A" issue in the "NA" region is to be carried out by "Y" team in India and the day to day management activities should be handled by Phillipines team.

As the "A" issue is pending for quite a long time, he is ready to help us to fix the same.
 
I had talked to John today and he confirmed that he is ready to work with "X" team to sort this issue out. However, he also stated that the prime responsiblity to fix the "A" issue in the "NA" region is to be carried out by "Y" team in India and the day to day management activities should be handled by Phillipines team.

As the "A" issue is pending for quite a long time, he is ready to help us to fix the same.
"I talked to John today and he confirmed that he is ready to work with "X" team to sort this issue out. However, he also stated that the the "A" issue in the "NA" region is the responsibility of the "Y" team in India, and the day to day management activities should be handled by Philippines team."
 
Thank you Sir !!

Could you please advise me the difference between the two sentences mentioned below? and which one should be more appropriate?
I always get confused in using " on " and "in" in the sentence.

1. I was on the call.
2. I am in the call.
 
Thank you Sir !!

Could you please advise me the difference between the two sentences mentioned below? and which one should be more appropriate?
I always get confused in using " on " and "in" in the sentence.

1. I was on the call.
2. I am in the call.
Do you mean a telephone call?
 
How about, "As the 'A' issue has been pending.........?"
 
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