By: John Hughes
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Trains the students to use the telephone confidently and effectively in the course of their work. In addition to teaching language common to business phone calls, this work prepares students for dealing with specific situations in the business context in which they operate.
Paperback: 96 pages
Publisher: Macmillan Education (2006-03-21)
Dimensions (H L W): 31 x 1063 x 850
ISBN: 1405082216
EAN: 9781405082211
