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Operations Management: Processes and Value Chains, 8th edition

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Operations Management: Processes and Value Chains, 8th edition

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By: Lee J. Krajewski, Larry P Ritzman and Manoj K. Malhotra

(20 customer reviews)

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EDITORIAL REVIEW

This book blends the latest in strategic OM issues with proven analytic techniques.

While maintaining its perspective on the big picture and the strategic importance of operations, this edition shifts its overall approach to a process orientation–both service and manufacturing.

Industrial Engineers and Production and Operations Managers.

PRODUCT DETAILS

Publisher: Prentice Hall
Pub. Date: 27th February 2006
Catalog: Book
Media: Hardcover
Number Of Pages: 752
Ean: 9780131697393
Isbn: 0131697390

ABOUT THIS BOOK

USER REVIEWS

fast delivery, great service!
~ Written on Oct 3, 2009. out of users found this review helpful.

Would recommend this seller. Item came in condition specified and quicker then expected! Thanks a lot!

Poor Service
~ Written on Sep 10, 2009. out of users found this review helpful.

24 days 4 emails, 2 missed homework assignments. That was my experience with this seller. I have purchased most of my books online, so I'm familiar with reasonable shipping times. This was my worst experience ever. Very poor communication from the seller, slow and often no response to my emails and no attempt to make up for a shipping error on his part. I'm very dissatisfied.

Good content, not so well written
~ Written on Sep 7, 2009. out of users found this review helpful.

I think the book is pretty good as far as contents go, however, i find it a dull read. It also places too much emphasis on the service sector. I would recommend to complement it with another book such as Supply Chain Management (Lambert).

I will try not to buy from Amazon again
~ Written on Jun 12, 2009. out of users found this review helpful.

I ordered a textbook from Amazon with an expedited delivery. I needed the book quickly. After two days, I was kindly informed that there has been a "mistake" and the book was not on stock. Amazon refunded my money, but it did not help much, since not having enough time to look around I had to spent almost twice as what I had to to get a used copy of the book for my use. A VERY BAAAAAD EXPERIENCE.

Horrible service
~ Written on Mar 28, 2009. out of 1 users found this review helpful.

The book never arrived, but I was told that it was shipped. Due to this I missed completing my school work for almost a month. However, I was refunded in full.

Operations Management: Processes and Value Chains, 8th edition

EDITORIAL REVIEW

PRODUCT DETAILS

ABOUT THIS BOOK

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