By: Stephen P. Robbins and Timothy A. Judge
Robbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL.
Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management.
Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills.
Hardcover: 752 pages
Publisher: Prentice Hall (2008-03-14)
Dimensions (H L W): 120 x 1100 x 860
ISBN: 0136007171
EAN: 9780136007173
