Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method

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By: Don A. Dillman, Jolene D. Smyth and Leah Melani Christian
(18 customer reviews)
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EDITORIAL REVIEW

A complete, start-to-finish guide for every researcher to successfully plan and conduct Internet, mail, and telephone surveys, Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method, Third Edition presents a succinct review of survey research methods, equipping you to increase the validity and reliability, as well as response rates, of your surveys. Now thoroughly updated and revised with information about all aspects of survey research?grounded in the most current research?the new edition provides practical ?how-to? guidelines on optimally using the Internet, mail, and phone channels to your advantage.

PRODUCT DETAILS

Publisher: Wiley
Pub. Date: 12th October 2008
Catalog: Book
Media: Hardcover
Number Of Pages: 512
Ean: 9780471698685
Isbn: 0471698687

ABOUT THIS BOOK

USER REVIEWS

Survey Book
~ Written on Dec 22, 2008. out of users found this review helpful.

Great resource for working on and building from scratch your own survey: ) Highly recommend.

"The mail survey bible"
~ Written on Oct 21, 2008. out of users found this review helpful.

This is a great book to have handy when thinking about and doing surveys. Unfortunately, it reads a little dated (already), especially when dealing with electronic media. May be worth waiting for the next edition to get a more contemporary approach to web-based surveys.

a good book for research methodology
~ Written on Sep 30, 2008. out of users found this review helpful.

This book used to be commend by a lot of professors teach how to do the research, and now the new version has add many new cases keep up with the change of the world and then become more useful to us.

Great for students
~ Written on May 11, 2008. out of users found this review helpful.

I read this book for a grad class in survey research methods. It's easy to read, if a little dry. Most of the example surveys come from Dillman's work, and a greater mix of the topics of the example surveys would be nice. I would definitely recommend it to students and professors who are teaching classes in this topic.

Classic survey methods text
~ Written on Jul 6, 2007. 3 out of 3 users found this review helpful.

For anyone who conducts online surveys, especially academic researchers, this is an essential text. Dillman's text is far superior to The Survey Kit by Arlene Fink. The only criticism I would offer is that Dillman assumes researchers are designing their own online surveys rather than using commercially available websites such as Survey Monkey. I would contend that the majority of survey research is conducted on commercial websites. Although these websites are changing rapidly, I would like Dillman to address this subject as well.

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