[General] Language

[2010]

I am listening to a sales call. The sales rep tries to make too many sales on the same call, that is, trying to sell too many products other than what the customer had asked for. This in turn triggers customer dis-satisfaction.

So, my question is - can I say

Reason for customer dis-satisfaction: too many sales pitch.

What would be the best sentence to use.

 

[luschen]

I am listening to a sales call. The sales rep tries to make too many sales on the same call, that is, trying to sell too many products other than what the customer had asked for. This in turn triggers customer dis-satisfaction.

So, my question is - can I say

Reason for customer dis-satisfaction: too many sales pitch.

What would be the best sentence to use.

Hi, I am not an English teacher, but I am a native speaker. In the US, doing that would be referred to as "giving him the hard sell". To try to get him to buy a more expensive product that he wanted would be to "upsell" {although this is usually looked on as a good thing}. I think your sentence {phrase actually, because there is no subject} would be better as:

reason for customer dissatisfaction: too hard of a sales pitch

 

[Raymott]

... too hard of a sales pitch

Is this standard AmE? In Aus, it's mainly children who use 'of' in constructions like this.

"It's too hard [of] a problem for me."
"She's too good [of] a child to do that."

 

[riquecohen]

Is this standard AmE? In Aus, it's mainly children who use 'of' in constructions like this.

"It's too hard [of] a problem for me."
"She's too good [of] a child to do that."

It is not standard AmE.

 

[luschen]

Yes, you are both right - sorry.

 

[2010]

So what is the correct phrase to use?

 

[riquecohen]

So what is the correct phrase to use?

Luschen's suggestion is good. Just omit "of."

 

[susiedqq]

I would say:

salesperson oversold multiple products and confused the buyer

 

[freezeframe]

I would say:

salesperson oversold multiple products and confused the buyer

Usually pushy salespeople don't confuse me but make me really pissed off. :-D

 

[susiedqq]

I wanted to buy a simple widget, as seen on TV.

The saleperson complicated the sale with so many add-ons that I got totally confused and ended up just hanging up.

 

[2010]

I wanted to buy a simple widget, as seen on TV.

The saleperson complicated the sale with so many add-ons that I got totally confused and ended up just hanging up. This is exactly I am talking about! I want to use a phrase to describe a customer's dissatisfaction (like the example given my Susiedqq) -

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