listening script

[Jenny Nguyen]

Dear teacher,

Can you help me with these missing words? I can't hear it.
https://www.youtube.com/watch?v=G5RzMPCnWbc

1:23 We're very disappointed that ...on us.
1:27 we also beforehand sadly ..
1:33 and we implemented now that...task have been completely withdrawn.
1:37 ...
2:05 we've taken ...serious
2:10 but there are thousands of products out there had no ...everything else.

Thank you very much!

 

[teechar]

1:23 We're very disappointed that ...on us.
1:27 we also beforehand sadly ..
1:33 and we implemented now that...task have been completely withdrawn.

We're very disappointed that you actually was able to buy one, as we had done a withdrawal of the product a week or so beforehand. Sadly, in the store that you actually purchased it from there was a change of store management, and we've implemented now that and the product has been completely withdrawn.

1:37 ...

Well you withdrew it presumably because you knew it was harmful

2:05 we've taken ...serious

We've taken this exceedingly serious

2:10 but there are thousands of products out there had no ...everything else.

but there are thousands of products out there, and heck knows what's in everything else.

Look at the link below (including the origin) for an explanation of "heck."
http://www.oxforddictionaries.com/definition/english/heck