Reason for Contact vs Contact Reason, both correct? when to use which one?

[court]

Here is an example: "John started working at the customer service department and wants to know which is the most common 'reason for contact/contact reason' that the users call in. for help.".

Which one is correct? Reason for contact? or Contact reason?

If both are correct, when do you use which one? are there any cases where one is better that the other?

Is there any general rule to know when to say "XYZ of ABC" instead of "ABC XYZ". I've heard both but cannot figure out when to use which one?

Many thanks

 

[Tarheel]

I would say:

What is the most common reason people call us to ask for help?

I don't see the point of the question. If he's the one who answers the phone he'll find out soon enough.

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[STRIKE]If you have any further questions, feel free to ask them.[/STRIKE]

 

[Rover_KE]

Before asking any further questions, court, please amend your profile information.

You appear to have clicked randomly on the options available. You lose none of your anonymity by telling us the truth about yourself.

 

[court]

Before asking any further questions, court, please amend your profile information.

You appear to have clicked randomly on the options available. You lose none of your anonymity by telling us the truth about yourself.

Sorry, I filled the form through a smart phone and it was impossible to scroll through country list, after many attempts, I gave up. But I updated the info now.

 

[court]

I would say:

What is the most common reason people call us to ask for help?

I don't see the point of the question. If he's the one who answers the phone he'll find out soon enough.

(You may click the the Thank button if you think this post has been helpful.)

[STRIKE]If you have any further questions, feel free to ask them.[/STRIKE]

Thanks for your reply Tarheel, I think you got confused by my example. My question is not about how to ask the question mentioned in my example, it was about knowing which is the correct way to say: "contact reason" or "reason for contact", my example was just a way to show in which context. I will give you another example. You go into a website to the customer service page and fill in a form, the first field is for the emai, the second is for the "contact resason/reason for contact" and the third is the body where you can explain your case.

What shoud it say on the webform: "reason for contact" or "contact reason"?

Hope my example is not confusing this time

 

[Tarheel]

Either one is fine with me.

 

[emsr2d2]

I don't like either of them.

John wants to know the main reason [that] people contact the call centre.

 

[Tarheel]

I didn't know we were still on that question. I guess I was a bit confused by all the verbiage.
:-?

Too many words!

 

[emsr2d2]

As far as a form on the internet goes, I suppose "Reason for contact" would be OK.