say ‘you are right’ instead of making excuses

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keannu

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What does the underlined mean? Who is the subject of "making excuses"? The listeners? I mean, this is a self-improvement lecture given by a retiring professor. Why isn't there "you are wrong" to point out your mistake by feedback?

3)Get feedback and listen to it.
It can just be a single person who tells you what you need to hear. The hard part is listening to it. Anybody can get criticized. But it takes a special person to say ‘you are right’ instead of making excuses. When people give you feedback, cherish it and use it.
 
What does the underlined mean? Who is the subject of "making excuses"? The listeners? I mean, this is a self-improvement lecture given by a retiring professor. Why isn't there "you are wrong" to point out your mistake by feedback?

3)Get feedback and listen to it.
It can just be a single person who tells you what you need to hear. The hard part is listening to it. Anybody can get criticized. But it takes a special person to say ‘you are right’ instead of making excuses. When people give you feedback, cherish it and use it.

The sense of this is that the "feedback" is negative. Therefore, "you are right" indicates agreement from the one who is criticized.
 
By "When people give you feedback, cherish it and use it." , it seems feedback seems to be positive. I'm sorry I can't get the whole story.
 
not a teacher

By "When people give you feedback, cherish it and use it." , it seems feedback seems to be positive.

Not necessarily. The feedback might be critical, as Mike suggests, and the writer is saying that you should cherish the negative feedback too because you can learn from it. So when you get negative feedback that you feel has some merit, tell the person that they are right instead of trying to make excuses.
 
By "When people give you feedback, cherish it and use it." , it seems feedback seems to be positive. I'm sorry I can't get the whole story.

JMurray is correct.
 
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