There is no as such option available on your IVR.

[tufguy]

John to an insurance representative : How can I check the status of my claim?

Insurance representative: Our IVR gives you the option to check your claims.

John : There is no as such option available on your IVR. Your IVR doesn't have this option. Your IVR doesn't have this option available.

I would like to ask you about the preposition that we use with IVR. Should it be "on" or "in"?

Could you please check these as well?

1) There is no as such option available on your IVR.
2) Your IVR doesn't have this option.
3) Your IVR doesn't have this option available."

 

[SoothingDave]

What is an IVR?

 

[emsr2d2]

John to an insurance representative : John: How can I check the status of my claim?

Insurance representative: Our IVR gives you the option to check your claims.

John: There is no as such option available on your IVR. Your IVR doesn't have this option. Your IVR doesn't have this option available.

As written, you're suggesting that John would say all three of those sentences one after the other. That would be ridiculous. Did you mean to present them as three alternatives and ask us which one would be best?

I would like to ask you about the preposition that we use with IVR. Should it be "on" or "in"?

Until we know what "IVR" means, we can't answer that.

 

[probus]

IVR stands for interactive voice response. It's an automated way of directing a telephone enquiry. Instead of: press 1 for this or 2 for that, an IVR asks questions in English and can understand simple responses like yes and no.

 

[Annabel Lee]

1) There is no as such option available on your IVR.

"No as such option" is ungrammatical; it should be "no such option."

 

[SoothingDave]

To answer your original question, I would use "on," but "in" is possible, too.

 

[tufguy]

As written, you're suggesting that John would say all three of those sentences one after the other. That would be ridiculous. Did you mean to present them as three alternatives and ask us which one would be best?

Until we know what "IVR" means, we can't answer that.

Yes, I wanted to know which one was the correct one.

 

[emsr2d2]

Yes, I wanted to know which one was the correct one.

In that case, you laid it out incorrectly. This would have been better:

John to an insurance representative : How can I check the status of my claim?

Insurance representative: Our IVR gives you the option to check your claims.

John:
1. There is no as such option available on your IVR.
2. Your IVR doesn't have this option.
3: Your IVR doesn't have this option available.

Which of those three responses would be best for John to say?