Printable Handout: Telephones

View: Answer Sheet | As an Online Quiz

Instructions: Choose the correct answer.

Q1 - The person who answers the phone in a company is the ........

receptionist
operator

Q2 - If someone is on the phone, their line is ........

busy
full

Q3 - If someone is on the phone, their line is ........

engaged
full

Q4 - The part of the phone that you hold in your hand is called the ........

handle
receiver

Q5 - If you put the phone down because you have finished the conversation, you ........ up

ring
hang

Q6 - If you put the phone down because you are angry, you ring ........

off
up

Q7 - You have to ........ a number to speak to someone

mark
dial

Q8 - If you have problems with a phone, you call the

telephonist
operator

Q9 - If you don't pay your bill, your phone will be cut ........

out
off

Q10 - A telephone that has no wires is ........

wireless
cordless

Q11 - If you need to know a phone number, look it up in the phone ........

directory
list

Q12 - The ........ pages list business numbers

yellow
white

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