Telephones ESL Worksheet

To access this worksheet as an online activity, view our 'Telephones' exercise.

ESL Worksheet: Telephones

Instructions: Choose the correct answer.

Q1 - The person who answers the phone in a company is the ........
 
receptionist
 
operator
Q2 - If someone is on the phone, their line is ........
 
busy
 
full
Q3 - If someone is on the phone, their line is ........
 
engaged
 
full
Q4 - The part of the phone that you hold in your hand is called the ........
 
handle
 
receiver
Q5 - If you put the phone down because you have finished the conversation, you ........ up
 
ring
 
hang
Q6 - If you put the phone down because you are angry, you ring ........
 
off
 
up
Q7 - You have to ........ a number to speak to someone
 
mark
 
dial
Q8 - If you have problems with a phone, you call the
 
telephonist
 
operator
Q9 - If you don't pay your bill, your phone will be cut ........
 
out
 
off
Q10 - A telephone that has no wires is ........
 
wireless
 
cordless
Q11 - If you need to know a phone number, look it up in the phone ........
 
directory
 
list
Q12 - The ........ pages list business numbers
 
yellow
 
white

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