Ellena
Member
- Joined
- Oct 24, 2010
- Member Type
- English Teacher
- Native Language
- Russian
- Home Country
- Ukraine
- Current Location
- Ukraine
Guys, thanks a lot in advance!
I need a little help with this one!
Customer care training programme
Introduction
The purpose of this report is to choose the customer stuff care training programme for our company.
Findings
We have talked to two providers offering customer care training: Excellence Training and Bannerdown.
Excellence Training
We’ve contacted Excellence Training office. They report that they can provide our graduate training programme with telephoning and time management courses. They also have special experience. However, they can’t start programme until the end of October, so we won’t be able to deal with it until the end of the year deadline.
Bannerdown
Although they have no experience in customer care training, they have already carried out a lot of training courses. We can start in August. Moreover Bannerdown’s course costs 10% lower.
Reccommendations
Due to the investigation, we recommend to use Bennerdown for customer stuff care training programme.
I need a little help with this one!
Customer care training programme
Introduction
The purpose of this report is to choose the customer stuff care training programme for our company.
Findings
We have talked to two providers offering customer care training: Excellence Training and Bannerdown.
Excellence Training
We’ve contacted Excellence Training office. They report that they can provide our graduate training programme with telephoning and time management courses. They also have special experience. However, they can’t start programme until the end of October, so we won’t be able to deal with it until the end of the year deadline.
Bannerdown
Although they have no experience in customer care training, they have already carried out a lot of training courses. We can start in August. Moreover Bannerdown’s course costs 10% lower.
Reccommendations
Due to the investigation, we recommend to use Bennerdown for customer stuff care training programme.