[Grammar] Offical E-mail - kindly please check the grammar

[chinnu03]

sending an email to all the departments,

"Please, be reminded to close all the customer complaints forwarded to you last Saturday (___/12/2012), on or before __ /12/2012"

 

[Rover_KE]

Please remember to deal with all the customer complaints forwarded to you last Saturday (___/12/2012), on or before __ /12/2012.

By 'close' I assume you mean 'reply to'/'respond to'/'deal with'.

Rover