I mean the patient's name was incorrect. I tried to refile after changing the patient's name.It's not clear what you're trying to say. You don't file an insurance claim to change someone's name. Also, I'm pretty sure that the only person who can change the name on an insurance policy is the policy holder.
No. Either you filed a claim or you didn't. Say:I tried filing a claim changing the patient's name.
Is my sentence correct?
The patient's name was misspelled on the original claim.Do you mean that the patient's name was incorrectly spelled on the original claim or that you had accidentally given a totally different patient's name?
OK, now we're getting somewhere. I suspect that one of two things happened:The patient's name was misspelled on the original claim.
First one.OK, now we're getting somewhere. I suspect that one of two things happened:
1. You submitted a revised claim, this time with the patient's name spelled correctly and you enclosed a covering letter/email explaining the reason for the revised claim.
2. You simply sent a letter/email to the insurance company to tell them that the name was spelled incorrectly on the original claim and asking them to change it to the correct spelling.
Which did you do?
In that case, now you know what you should have said.[I did] the first one.
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