Business English- Arranging Telephone Interviews

A LESSON PLAN FOR ENGLISH LANGUAGE TEACHERS

Level: Intermediate
Grammar Topic: General
Type: Lesson Plans
Submitted by:
Published: 17th Jun 2011

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Lesson Plan Text

Arranging telephone interviews

Try to think of tips for arranging a telephone interview, then compare your ideas to those  
below. 

Check/ negotiate a suitable time. If you will be at your home or office, try to avoid noisy 
times. 

If it is an international call, check which time zone, e.g. GMT, they are talking about and/ or 
the time difference. 

Check who will call who. 

Ask how long it will take. 

Ask for more details on who you will speak to (including how many people). 

Confirm which number they should phone you on or you should phone them on (e.g. land-
line, Skype or mobile). 

Confirm your number. 

Give them an alternative number in case the first one they try isn’t working. 

Check other details of the interview, e.g. if they want you to come into their office to do it. 

Check the relationship to other parts of the recruitment process, e.g. if it is a first or second 
interview, and if the kinds of questions will be different from the other kinds of interviews  
that you will have.

Check the purpose of the interview, e.g. if it is an initial “screening interview” or if it is an 
English language test.

Ask if you should do anything to prepare. 

Check that the person you are talking to has your CV. 

If using Skype, check if they want to use video or not. 

If  using Skype or a teleconferencing system, confirm how to make the connection, e.g. 
what their Skype name is or if you need a PIN.  

Brainstorm at least two useful phrases for each of the tips above and then compare to  
those on the next page. 

Written by Alex Case for UsingEnglish.com © 2011

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