Telephone Problems- Board Game

Level: Intermediate

Topic: General

Grammar Topic: General

Submitted by:

Type: Lesson Plans

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Lesson Plan Text

 

Telephoning Problems Challenge Board Game 

Rules of the game: Choose a counter to represent each person (e.g. different erasers or coins) and place them all on square 1. 

Choose who will start first. That person must a telephone conversation with their partner to solve the problem on the square they 

are on. They can then move forward a number of squares depending on how well they solved it: Did not find a solution= move 

forward only one square./Solved the problem and spoke well and politely= move forward 4 squares/ Solved the problem, but with 

difficulty or not using polite English= move 2 or 3 squares. 

1. You don’t know what number to 

dial

 

2. You don’t know who to speak 

to

 

3. You don’t know which extension 

number

 

6.  The receptionist mispronounces 

your name

 

5. The person you want to speak to 

has left the company

 

4. The person you want to speak to is 

in a meeting 

7. Nobody with that name works in 

the company

 

8. 

The person you want to 

speak to is on another line 

9. You are put on hold for a very 

long time

 

12. The person you want to speak to 

is out of the office 

 

11. You can’t pronounce the name of 

the person you want to speak to 

(“Mr. Boisseaux”) 

10. You have dialled the wrong 

number

 

13. The person you want to speak to 

is not at their desk 

 

14. The person you want to speak to 

is away on a business trip

 

15. You have phoned the same 

person many times and they are still 

not available 

 

18. 

 You want to leave a 

message 

17. You are put through to the wrong 

person

 

16. Your phone is 

broken

 

19. You want the mobile number of 

the person you want to speak to 

20. You get a mobile answer 

machine

 

21. The person you speak to can 

only speak to you for one minute   

24. You can’t hear the person’s 

voice very well

 

23. The person you speak to is not 

available for a meeting at the time 

you would like 

22. You mobile battery is running 

out

 

25. You have a bad signal on your 

mobile

 

26. The person you are speaking to 

won’t stop speaking and finish the 

conversation 

27. Congratulations, you have 

finished the game! 

 

 

Written by Alex Case for UsingEnglish.com © 2007