Travel English- Simplest Responses and Key Words Games

Travel English simplest responses and key words games

Without looking below for now, listen to your teacher and raise the “Traveller” card or the “Staff” card that you have been given depending on which person you think is speaking.

Label the sections below with T for traveller or S for staff. They are arranged into sections, so if you can’t understand one phrase you should still be able to guess from the other(s).

• Are any window seats still available?
• Are there any more blankets?

 

• Do you have a reservation?
• Do you have any identification?
• Can you fill in this form?

 

• Can I check what time we should check out?
• Can I check what I should write here?

 

• Can I have a wake-up call at 7 a.m?
• Can I order some room service?

 

• Good morning ladies and gentlemen. Thank you for choosing ABC airlines.
• We will be cruising at 20,000 feet.
• It is forbidden to smoke anywhere on the aircraft.

 

• Can I pay by credit card?
• Can you explain these items on my bill?
  Do you accept dollars?

 

• Could I have another bottle of water?
• Could you possibly book a restaurant for us?

 

• Can you recommend anything to do with small kids?
• Can you tell me where I can buy toiletries?
• Could you tell me how to adjust the temperature in the room?

 

• Did anyone else ask you to carry anything for them?
• Is there anything sharp or dangerous in your hand luggage?

 

• Do you have a spare landing card?
• Sorry, can I get past?

 

• Do you have anything to declare?
• Can you open this please?
• Are you carrying any tobacco or alcohol?

 

• Do you know if they will be able to speak English?
• How long will it take to get to the gate?/ Is this the right way for gate 73?
• I’d like to know what time the restaurant

 

• Even if you are a regular traveller, please listen carefully to the following announcement for your own safety.
• The emergency exits are located here, here and here.

 

• Here’s a map of the local area.
• The pool is on the 18^th
• Breakfast is served from 8 a.m. to 10:30 a.m.
• Checkout is at 11 a.m.

 

• How long will you be staying?
• What’s your address in the USA?
• Are you travelling alone?
• Where will you be staying?/ Where are you travelling to?

 

• I asked for a twin room, but…
• I can’t work out how to get my chair to lean back.
• I’m not sure how this should work.

 

• Is it okay to drink the water?
• Is there a laundry room?

 

• I’m afraid we have been put into a holding
• The temperature at our destination is a pleasant 23 degrees Centigrade
• Please remain seated until the plane comes to a complete standstill.

 

• I’m sorry, madam. I’m afraid that bag is too heavy.
• Do you have any hand luggage?

 

• I’m sorry, Madam, that item has sold out. Would you like to look at the catalogue again?
• I’m sorry, Sir, the chicken is finished. Is the vegetarian pasta okay?
• Yes, sir. How can I help you?

 

• My luggage seems to be missing.
• The television doesn’t seem to be working properly.
• There is some kind of strange smell in our room.

 

• Please do not leave any baggage unattended.
• ABC airlines regrets to announce that flight DR 773 has been delayed. We apologise for any inconvenience caused. Please listen for further instructions.

 

• Please have your boarding passes and passports ready for inspection.
• Can I see your boarding pass and passport, please?

 

• Please have your passports
• Please fill in this form.

 

• Please remain seated until your seat number is called.
• Will first class passengers and passengers with small children board first please?

 

• Please remove any metal items and step through the metal detector
• Please stand over here and raise your arms.

 

• Please stow your tables ready for landing.
• Please open all the blinds.
• Please put your chairs into an upright position

 

• Please take off your coats and shoes.
• Please put your jacket onto the belt too.
• Please remove computers from your hand luggage and put them through separately.

 

• Please turn off all electrical items during take-off and landing.
• Please turn off your mobile phones or switch them to aircraft mode.
• Please stow your hand luggage in the locker or under the seat in front of you

 

• Sorry, could you possibly translate this for me?
  Is there somewhere I can leave my luggage?
• Would it be possible to get another pillow?

 

• The drinks in your room are complimentary.
• Do you need any help with your bags?
• Please dial nine for the front desk.

 

• The duty free trolley will be coming around shortly.
• We are approaching an area of turbulence.
• Please return to your seats.
• The fasten your seatbelts sign has now been put back on.

 

• This is the final call for flight BD 4566 to Seattle. Please board immediately at gate number 3
• We will shortly be boarding from gate number 72.

 

• This is your gate number/ Please board from gate
• Please take the monorail to terminal two.
• The gate closes 20 minutes before departure
• Have a good flight!/ Enjoy your flight.

 

• What is the purpose of your visit?
• Business or pleasure?
• How much money do you have with you?

 

• Would you like an aisle or window seat?
• How many items of luggage do you have?
• Could you put your bags on the belt, please?

 

• Your lifejacket is under your seat.
• In the event of an emergency, your oxygen mask will drop down from above.

 

• Your seat is down this aisle on your right
• Would you like anything to drink?
• Ice and lemon?
• Chicken or fish?

 

Check your answers as a class, then ask about any phrases above which you can’t understand.

Play the same holding up cards game in small groups.

 

Brainstorming stage

Without looking above for now, brainstorm at least two phrases into each of the gaps below. Phrases which aren’t above also okay as long as they match the space.

Traveller (in any travel situation)

Asking for information

 

 

 

 

 

 

Requests

 

 

 

 

 

 

Problems/ Complaints

 

 

 

 

 

 

Staff

Airport check-in staff

 

 

 

 

 

 

Security

 

 

 

 

 

 

Airport announcements (including at the gate)

 

 

 

 

 

 

Announcements in the aircraft

 

 

 

 

 

 

 

Cabin crew (in person)

 

 

 

 

 

 

 

Immigration

 

 

 

 

 

 

 

Customs

 

 

 

 

 

 

 

Hotel staff

 

 

 

 

 

 

 

 

Key words

Use the key words below to help with the task above, writing at least one more phrase in each space above.

 

Traveller

Asking for information

check out

write

credit card

bill

dollars

recommend

toiletries

temperature

English

gate

restaurant

water

laundry

 

Requests

window

blankets

wake-up

room service

bottle

book

landing card

past

translate

luggage

pillow

 

Problems/ Complaints

asked

work out

not sure

missing

properly

smell

 

Staff

Airport check-in staff

aisle

items

belt

heavy

hand luggage

carry

sharp

gate

monorail

closes

flight

 

Security

inspection

see

coats

jacket

computers

metal detector

raise

 

Airport announcements (including at the gate)

unattended

delayed

final call

shortly

seat number

small children

 

Announcements in the aircraft

choosing

cruising

smoke

safety

emergency exits

lifejacket

oxygen

electrical items

mobile phones

stow

trolley

turbulence

return

fasten

landing

blinds

upright

holding

temperature

standstill

 

Cabin crew (in person)

aisle

drink

ice

chicken

sold out

finished

help

 

Immigration

passports

form

purpose

pleasure

money

long

address

alone

where

 

Customs

declare

open

alcohol

 

Hotel staff

reservation

identification

form

map

pool

served

checkout

complimentary

bags

dial

 

Check your answers as a class or with the suggested answers. Many more answers are possible, so please check if you wrote something different.

Suggested answers

Traveller

Asking for information

Can I check what time we should check out?

Can I check what I should write here?

Can I pay by credit card?

Can you explain these items on my bill?
Do you accept dollars?

Can you recommend anything to do with small kids?

Can you tell me where I can buy toiletries?

Could you tell me how to adjust the temperature in the room?

Do you know if they will be able to speak English?

How long will it take to get to the gate?/ Is this the right way for gate 73?

I’d like to know what time the restaurant closes.

Is it okay to drink the water?

Is there a laundry room?

 

Requests

Are any window seats still available?

Are there any more blankets?

Can I have a wake-up call at 7 a.m?

Can I order some room service?

Could I have another bottle of water?

Could you possibly book a restaurant for us?

Do you have a spare landing card?

Sorry, can I get past?

Sorry, could you possibly translate this for me?
Is there somewhere I can leave my luggage?

Would it be possible to get another pillow?

 

Problems/ Complaints

I asked for a twin room, but…

I can’t work out how to get my chair to lean back.

I’m not sure how this should work.

My luggage seems to be missing.

The television doesn’t seem to be working properly.

There is some kind of strange smell in our room.

 

Staff

Airport check-in staff

Would you like an aisle or window seat?

How many items of luggage do you have?

Could you put your bags on the belt, please?

I’m sorry, madam. I’m afraid that bag is too heavy.

Do you have any hand luggage?

Did anyone else ask you to carry anything for them?

Is there anything sharp or dangerous in your hand luggage?

This is your gate number/ Please board from gate 23.

Please take the monorail to terminal two.

The gate closes 20 minutes before departure

Have a good flight!/ Enjoy your flight.

 

Security

Please have your boarding passes and passports ready for inspection.

Can I see your boarding pass and passport please?

Please take off your coats and shoes.

Please put your jacket onto the belt too

Please remove computers from your hand luggage and put them through separately.

Please remove any metal items and step through the metal detector again.

Please stand over here and raise your arms

 

Airport announcements (including at the gate)

Please do not leave any baggage unattended

ABC airlines regrets to announce that flight DR 773 has been delayed. We apologise for any inconvenience caused. Please listen for further instructions.

This is the final call for flight BD 4566 to Seattle. Please board immediately at gate number 3

We will shortly be boarding from gate number 72.

Please remain seated until your seat number is called.

Will first class passengers and passengers with small children board first please?

 

Announcements in the aircraft

Good morning ladies and gentlemen. Thank you for choosing ABC airlines.

We will be cruising at 20000 feet

It is forbidden to smoke anywhere on the aircraft

Even if you are a regular traveller, please listen carefully to the following announcement for your own safety

The emergency exits are located here, here and here

Your lifejacket is under your seat

In the event of an emergency, your oxygen mask will drop down from above.

Please turn off all electrical items during take-off and landing.

Please turn off your mobile phones or switch them to aircraft mode.

Please stow your hand luggage in the locker or under the seat in front of you

The duty free trolley will be coming around shortly.

We are approaching an area of turbulence

Please return to your seats.

The fasten your seatbelts sign has now been put back on.

Please stow your tables ready for landing.

Please open all the blinds.

Please put your chairs into an upright position

I’m afraid we have been put into a holding pattern

The temperature at our destination is a pleasant 23 degrees Centigrade

Please remain seated until the plane comes to a complete standstill.

 

Cabin crew (in person)

Your seat is down this aisle on your right

Would you like anything to drink?

Ice and lemon?

Chicken or fish?

I’m sorry, Madam, that item has sold out. Would you like to look at the catalogue again?

I’m sorry sir, the chicken is finished. Is the vegetarian pasta okay?

Yes, sir. How can I help you?

 

Immigration

Please have your passports ready

Please fill in this form.

What is the purpose of your visit?

Business or pleasure?

How much money do you have with you?

How long will you be staying?

What’s your address in the USA?

Are you travelling alone?

Where will you be staying?/ Where are you travelling to?

 

Customs

Do you have anything to declare?

Can you open this please?

Are you carrying any tobacco or alcohol?

 

Hotel staff

Do you have a reservation?

Do you have any identification?

Can you fill in this form?

Here’s a map of the local area.

The pool is on the 18^th floor.

Breakfast is served from 8 a.m. to 10:30 a.m.

Checkout is at 11 a.m.

The drinks in your room are complimentary.

Do you need some help with your bags?

Please dial nine for the front desk.

 

Test each other in pairs:

• Read out phrases until your partner guesses who is speaking (including kind of staff)
• Read out a set of phrases without key words to see if your partner can complete them
• Choose one person above and help your partner make suitable phrases, giving them hints such as key words or mimes if they get stuck
• See if your partner can reply to phrases from above in suitable ways
• Continue short dialogues from one of the phrases above
• Roleplay a conversation with one person above, e.g. a whole check-in conversation
• Roleplay a conversation with a taxi driver, including small talk during the (short) ride
• Roleplay small talk with fellow travellers, e.g. the person next to you on the plane

Cards to hold up

Staff	Traveller
Staff	Traveller
Staff	Traveller
Staff	Traveller
Staff	Traveller
Staff	Traveller
Staff	Traveller

 

Travel English key words speaking game

Use as many of the words as you can while you roleplay conversations while travelling, taking turns being the member of staff. Phrases which aren’t above are also fine as long as you are using them in the right way. Other forms of the word such as plurals and adverbs are also okay. If you can’t think of any more phrases you can use in one situation, try to naturally bring that conversation to a close and then try again with the remaining words in another situation.

address	aisle	alcohol	ask
bag	belt	bill	blanket
book	carry	check	close
coat	complimentary	computer	card
declare	detector	dial	dollar
drink	English	finish	flight
form	gate	heavy	help
ice	identification	inspect	jacket
laundry	long	luggage	map
miss	money	monorail	open
out	passport	past	pillow
pleasure	pool	proper	purpose
raise	recommend	reserve	restaurant
see	serve	sharp	smell
toiletries	translate	wake	water
where	window	work	write