salutation in a commercial letter
I am writing a business letter to inform customers and suppliers about changes in our company. May I use "Dear business friends" as it is usually said in my native language? Is such expression common in English or do English native speakers prefer another one?
Re: salutation in a commercial letter
It is not usual. It would be usual to create a letter template which is then sent to each existing customer and supplier by name through Mail Merge.
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