boozl
Junior Member
- Joined
- Mar 4, 2010
- Member Type
- Other
- Native Language
- English
- Home Country
- England
- Current Location
- Great Britain
RE: a web link that said the shop opened at 7.30am not 8.00am
After reading the information on the attached web page at 7.40am this morning I took the 5 minute walk to the aforementioned petrol station to get my Sunday paper. Before leaving my house, I told my 4 year old son to carry on playing with his toys and not to worry as I would only be a few minutes. I locked the house door behind me and made my way to the petrol station. When I got there the lights were on, pumps unlocked, the outside cabinets open and two cashiers behind the counter but a locked shop door? Using his fingers, a young male cashier indicated that he would be opening the door in 10 minutes. I waited patiently outside from a position where I could actually see a copy of the newspaper that I had come to buy. Approximately 5 Minutes later a newspaper stand with a selection of papers, that unfortunately for me did not include the one I was after, was wheeled out of the electronically opened door. With the door now open I was still denied access in a way that seemed to satisfy the female shop assistant. To add further insult, a man picked up a paper from the stand, took it to the counter and was duly served. I understand that people are not normally at their happiest when having to work early on a Sunday morning but nor are customers who are misled by false information on the web and treated like children. When I got home my son asked me if I was alright. I hope that you will be glad to know that he is.
After reading the information on the attached web page at 7.40am this morning I took the 5 minute walk to the aforementioned petrol station to get my Sunday paper. Before leaving my house, I told my 4 year old son to carry on playing with his toys and not to worry as I would only be a few minutes. I locked the house door behind me and made my way to the petrol station. When I got there the lights were on, pumps unlocked, the outside cabinets open and two cashiers behind the counter but a locked shop door? Using his fingers, a young male cashier indicated that he would be opening the door in 10 minutes. I waited patiently outside from a position where I could actually see a copy of the newspaper that I had come to buy. Approximately 5 Minutes later a newspaper stand with a selection of papers, that unfortunately for me did not include the one I was after, was wheeled out of the electronically opened door. With the door now open I was still denied access in a way that seemed to satisfy the female shop assistant. To add further insult, a man picked up a paper from the stand, took it to the counter and was duly served. I understand that people are not normally at their happiest when having to work early on a Sunday morning but nor are customers who are misled by false information on the web and treated like children. When I got home my son asked me if I was alright. I hope that you will be glad to know that he is.