"I requested a fax from your IVR system" or "I requested a fax through your IVR syste

[tufguy]

"I requested a fax from your IVR system" or "I requested a fax through your IVR syste

"I requested a fax from your IVR system" or "I requested a fax through your IVR system". Which one is correct?

 

[tzfujimino]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

I think you need to explain what "IVR" stands for.
https://en.m.wiktionary.org/wiki/IVR
(#1 is the most likely, I suppose.)

 

[Charlie Bernstein]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

"I requested a fax from your IVR system"

That means you asked their IVR system to send you a fax.

or "I requested a fax through your IVR system".

That means you used their IVR system to ask for a fax.

Which one is correct?

You tell us!

It depends on the context.

 

[tufguy]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

I think you need to explain what "IVR" stands for.
https://en.m.wiktionary.org/wiki/IVR
(#1 is the most likely, I suppose.)

IVR means interactive voice response that you often hear when you call your phone service provider.

 

[tufguy]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

It depends on the context.

Is the second one correct because we use IVR to do something?

 

[Charlie Bernstein]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

Is the second one correct because we use IVR to do something?

Yes, you're right. Now that you have explained what an IVR is, I understand the question. Use the second one.

 

[tufguy]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

Yes, you're right. Now that you have explained what an IVR is, I understand the question. Use the second one.

Do we also say "I got this information through 'your IVR' or 'thei IVR'"?

I think "From" is correct in this context. Am I correct? "I got this information from the IVR".

 

[tedmc]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

Do we also say "I got this information through 'your IVR' or 'thei IVR'"?

I think "From" is correct in this context. Am I correct? "I got this information from the IVR".

I don't think the IVR system can "think" and "give" the information to you (unless it is so advanced that it works like a robot using AI). IVR is basically an automatic answering machine which records your message. Someone would read the message and take the action - search for the information from the computer and send it to you.
So I wouldn't say you get the information from the IVR.

 

[Tdol]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

That might be overthinking the issue- I don't see anything really wrong with from. You ask for the information and get it- the inner workings don't matter to me.

 

[tufguy]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

I don't think the IVR system can "think" and "give" the information to you (unless it is so advanced that it works like a robot using AI). IVR is basically an automatic answering machine which records your message. Someone would read the message and take the action - search for the information from the computer and send it to you.
So I wouldn't say you get the information from the IVR.

No, it does give us information.

 

[tufguy]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

That might be overthinking the issue- I don't see anything really wrong with from. You ask for the information and get it- the inner workings don't matter to me.

Yes, I get required information directly from the IVR. If I am getting the information directly from the IVR then I can say 'I got the information from the IVR", right?

 

[Tdol]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

I think so, though others may feel differently.

 

[tufguy]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

I think so, though others may feel differently.

But you can't be wrong.

 

[Tdol]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

Oh yes, I can. ;-)

 

[tufguy]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

Oh yes, I can. ;-)

But English is your first language.

 

[Rover_KE]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

Do you never make a mistake in Hindi?

 

[Tarheel]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

Tufguy, you seem to think Tdol is infallible. He is clearly not willing to agree with you.

 

[5jj]

Re: "I requested a fax from your IVR system" or "I requested a fax through your IVR s

I am the only unfalible person on this from,