What is Differences between I'm sorry and I apologize. What situation Do we use I apologize.
When you say sorry, you don't mean to take any serious responsibility for whatever has happened.
In diplomatic circumstances, I would probably agree but I think in general terms, most people genuinely mean it when they say "I'm sorry".
The context and tone of voice would probably give a hint, but generally, if I want to apologise to someone I would use "I'm sorry" (or possibly "I'm very/truly/really sorry).
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