Topic: General

Tips and phrases for connecting with the audience and hooking them into the presentation topic with personal information

70 questions to check that you've written the perfect email

Tactics and phrases for dealing with tricky questions in a presentation Q&A

Body language and gestures which can insult or offend people inside and outside English-speaking countries.

Cultural variations in making phone calls from country to country, including differences in starting calls, ending calls, taking messages, etc.

What to do and what not to do when bringing calls to a close, including tips, useful telephoning phrases, and typical mistakes when ending calls.

How to begin telephone calls, chat at the start of calls and move smoothly to the topic of the call, for both callers and people answering the phone.

A carefully chosen list of the most important phrases for making and receiving business and personal telephone calls, including lots of useful language for starting and ending calls, dealing with communication problems, taking and leaving messages, etc.

Reasons why teachers sometimes speak at a speed at which students can't understand everything that they say - both good ones and bad ones - with possible student reactions.

A number of reasons why your teacher might make you correct your own answers

Some ideas for using language exchange sites

Activities suitable for English through History classes, CLIL classes, as supplementary activities when there are historical topics in an EFL textbook, or as grammar practice

One of the ESL classroom mysteries explained

A look at the prescriptive and descriptive approaches to English grammar.

A summary of what a concordancer does, and how it can be used.

When to use a singular or a plural verb with the word 'number'.