Topic: Discourse

How to teach small talk

Category: Teaching English Topic: Discourse
Teaching tips and classroom activities for the difficult skills of smoothly chatting when meeting people, starting phone calls, ending meetings, etc.

How to leave and take telephone messages

Category: Telephoning Topic: Discourse
What to do and say when dictating and taking dictation on the telephone, with useful leaving and taking messages phrases and common mistakes when dealing with dictating on the phone.