Vocabulary

The most common mistakes in English emails, including grammar, formality, fixed phrases, paragraphing, punctuation, etc.

Typical telephoning errors with grammar, functional language, pronunciation, formality, etc.

One hundred tips for how to be more polite and avoid being rude on the telephone in English

Learning how to have a conversation on the telephone in English can be hard to learn, so we've provided this handy list of the 100 most useful phrases to help you practise

A complete overview of common and more unusual things to say when you meet someone, including differences between different expressions.

Many fun interactive classroom activities for presentation, practice and freer production of telephoning language, including games dealing with typical difficulties with making calls in English.

A thorough review of formal and informal parting greetings, including confusing differences.

Different things to say when you pick up the phone in English, German, Spanish, Italian, French, Japanese, Korean, Portuguese, Greek, Turkish, Lithuanian, Polish, Russian, Catalan, Hebrew, Romanian and Flemish.

Cultural differences in email communication, including differences between British, American, French, German, Japanese, Korean, Italian, Spanish, Portuguese, Swedish and Norwegian emails.

How to make informal phone calls without being unfriendly or rude, including how to be friendly at the beginning, in the middle and at the end of typical casual phone calls.

What to say and what not to say when you complain by telephone and receive complaints on the phone.

Tips on connecting personally with a presentation audience, including useful phrases for making a personal connection with attendees.

The most important short forms for people learning English as a foreign language.

The most important acronyms for English language learners to learn

A carefully chosen list of essential language for the beginning, body and ending of formal and informal English emails.

The most important phrases for taking part in business meeting in English.

Common closing lines, closing greetings and ways of writing your name at the end of emails, including phrases for formal and informal business and personal emails.

Useful opening greetings and first lines for formal and informal business and personal emails.

Vital phrases for being hospitable and responding to hospitality.

The most important business acronyms and other ESP abbreviations for EFL learners.

The most useful acronyms and other short forms for engineers and other technical staff

Fun classroom activities teaching students how to understand, read and write colour words from "orange" and "red" through "dark green" to "cream" and "metallic blue".

Fun practice activities for adjective opposites, verbs with opposite meanings, etc.

Everyday English for medical jargon, to be used by patients, doctors, nurses and other people using or studying Medical English.

A complete guide to teaching students how to understand written colour words, including fun word recognition games.

Classroom games and teaching tips for "The first of December two thousand and one", "January twenty second nineteen seventy", etc.

Teachings tips, games and other classroom activities for memorising how to say and spell Monday, Tuesday, etc.

How to present and practise English abbreviations that come from Latin such as "e.g.", "i.e." and "PS"

Games and other classroom activities to help students memorise and be able to use months from January to December

Teaching tips, games and other classroom practice for first, second, third, etc.

A guide to teaching language for hosts, guests and staff in restaurants.

Teaching tips and classroom activities for the language emotions, from very young learners to advanced learners.

Presentation and stimulating practice for describing changes, one of the most important kinds of business/ ESP language.

Lots of things to teach about transportation and how to do so

A look at dictionaries in the classroom

An article about using Word Impact charts to channel vocabulary according to a person's age, gender, work, and attitude.